Rushmore State News

PIERRE, S.D. – South Dakota Attorney General Marty Jackley recognizes the 15 students who graduated Friday from the 72nd session of the 911 Basic Telecommunicator Certification Course.

“Telecommunicators are the first voice people hear when they call 911 with an emergency,” said Attorney General Jackley who spoke at the graduation ceremony. “They are the ones who get the proper emergency information and provide it quickly to the first responders.”

The two-week course includes training and hands-on exercises on issues such as public safety telecommunications, how to respond to questions from the caller, how to handle both emergency and non-emergency calls for service, and how to prioritize multiple incidents happening at one time.

Instructors are staff from the state Division of Criminal Investigation’s Office of Law Enforcement Training, which is part of the Attorney General’s Office; experienced 911 telecommunicators from across the state, and public safety stakeholders.

Friday’s graduation was held in the George S. Mickelson Criminal Justice Center in Pierre.

Members of the Basic Telecommunicator Certification Course and their law enforcement organization are attached.

Burkhalter-Sweeney, Stacy J Brookings Police Department
Drowser, Aja R Metro Communications
Ellison, Beverly K Bon Homme County Sheriffs Office
Feldhaus, Brendan H Lincoln County Sheriffs Office
Gregg, Cody A Watertown Police Department
Halling, Kyrstyn E Metro Communications
Haupert, Shiann M Central South Dakota Communications
Jackson, Tara Shea Charles Mix County 911 SO
Lis, Carrie A Meade County Sheriffs Office
Mendel, Clare D Huron Police Department
Nelson Cook, Melissa E Winner Police Department
Surber, Ashley N Clay Area Emergency Communications
Tesch, Krystal a Butte County Sheriffs Office
Wetz, Jolene M Lawrence County Sheriffs Office
Yule, Bailee A Butte County Sheriffs Office 

Original source can be found here